Returns, exchanges, and refunds
We accept requests for both defective and non-defective merchandise, and exchanges are available when replacement stock exists. A request must be made within 30 days after delivery. Non-defective reasons may include a change of mind, personal preference, or choosing the wrong item. Damaged, defective, incorrect, incomplete, or materially misdescribed merchandise may also qualify.
Eligible merchandise must be new, unused, and in its original condition, with the original packaging, tags, and included accessories. Returns are handled by mail. A free return label is included in the package, and no restocking fee is charged.
Before mailing anything, request authorization using the order number, checkout email, and a clear explanation. For damage, defects, a wrong item, or missing contents, include photographs or video of the merchandise and packaging. Unauthorized parcels must not be sent back. Exchange approval depends on current inventory.
After a refund is approved, it is sent to the original payment method and processed within 10 days. A bank or payment provider may require additional time before the credit appears.
Email: fanscompas12342020@gmail.com
Mailing address: 2240 S 10th St, Springfield, IL, 62703, US
Phone: (724) 890-8553